A fair refund policy

Bad refund policies suck – it leaves a bad impression on customers with a feeling of us-against-them. That is why we do everything within our power to be fair, honest, and transparent about our policies. Our refund policy is no exception. If you’re ever unhappy with Modalyst, for any reason, just contact our support team and we’ll take care of you.

Examples of full refunds we’d grant.
Examples of partial refunds or credits we’d grant.
Get in touch

At the end of the day, we take care of our customers on an individual basis and everything comes down to a case-by-case basis. Send us a note, tell us what’s up, and we’ll work with you to make sure you’re happy.